Shipping Policy
The following information summarises the shipping policy:
- Funcorp provides shipping to most pin codes in India.
- Orders are dispatched/shipped within 2 working days. Orders placed on Sundays or holidays may be processed on the next working day, as per the order queue.
- All prepaid orders shipped on priority basis & Tracking details will be shared to registered email address.
- All Cash on delivery (COD) orders are verified by a customer service representative by the medium of calling on the registered number associated with the order. Funcorp will make 3 such attempts to verify the order, in addition to a whatsapp attempt as well. If the order still remains unverified after 3 days from the order, the order will be cancelled.
- Maximum products are eligible for Cash on delivery (COD) except premium limited edition collections.
SHIPPING CHARGES
The following schedule describes the shipping charge structure:
| Product Type | Order Amount | Shipping Rate |
| Normal Products Except Hot Wheels | 0 - 699 | 70 |
| Normal Products Except Hot Wheels | Above 699 | Free Shipping |
| Single Hot Wheels Limited Edition Collection | 0 - 549 | Upto 300 Per Model |
| Combo Hot Wheels Limited Edition Collection | Above 600 | Upto 600 Per Pack |
Please note that for every COD order an additional INR 100 will charged on the account of handling charges.
Please also note the Handling
| Product Type/Name | Order Quantity | Handling Charge Rate |
| Hot Wheels Anniversary Edition & Neon Speeder Edition | 1 Model | Upto 150 |
| Hot Wheels Pop Culture & Car Culture Edition | 1 Model | Upto 300 |
| Hot Wheels 5 Car Gift Pack Edition | 1 Pack | Upto 300 |
| Hot Wheels F1 Series | 1 Pack | Upto 500 |
| Hot Wheels Silver Series Pack Of 5 | 1 Pack (5 Models) | Upto 600 |
Additional charges are calculated based on mint packaging, printing, handling, and shipping costs, including Return-to-Origin (RTO) charges, where applicable.
For Hot Wheels Premium Collection products, handling charges are applicable per model. The total handling charge will be calculated based on the number of models added to the order and will be displayed as part of the shipping charges at checkout.
These shipping and handling charges are not refundable in the case of return/cancellation of the product or the order.
The shipping and handling charges can be modified by FunCorp at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.
ESTIMATED DELIVERY TIME
Approximate delivery time according to city of delivery is mentioned below:
- Tier 1 cities - 3-4 days
- Tier 2 cities - 4-6 days
- Tier 3 cities - 4-8 days
- Kolkata - Same or next day
- J&K & North East - 6 - 8 days
Items weighing over 2 kilos or high volume may take a couple of days longer to reach.
The delivery date provided in the order confirmation email are tentative. It may change once the order is shipped. During the monsoons, please expect a delay in delivery.
FunCorp tries to provide the best customer experience possible by delivering the products as per the Estimated Delivery Date communicated as above. However, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which FunCorp is not liable and would request its users to cooperate as FunCorp continuously tries to nought such instances. Also, FunCorp reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s).
EXPRESS SHIPPING
Please email us at sales@funcorp.in in case you need express shipping. We provide express shipping to a few pin codes across India at a nominal charge (based on PIN code).
For any special occasions such as birthdays, festive events, etc - Please inform us over email or WhatsApp so that we can arrange delivery accordingly.
HIDDEN CHARGES (SALES TAX, OCTROI, ETC)
You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.
INTERNATIONAL LOCATIONS
Currently we do not deliver to locations outside India. Customers will be able to make their purchases on our site from anywhere in the world with credit/debit cards issued in India and many other countries, however, it must be ensured the delivery address is in India.
TRACKING PACKAGES
We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.
NON-AVAILABILITY ON DELIVERY
Our delivery partners will attempt to deliver the package multiple times before it is returned back to our warehouse. Please provide your correct mobile number in the delivery address as it will help in making a faster delivery.
REVERSE SHIPPING
We charge a nominal fee of INR 100 for all orders that will require Reverse Shipping.
CHANGE IN DELIVERY DETAILS
Any change in delivery details after the order is shipped is not possible.
RESHIPPING OF UNACCEPTED ORDERS
In case you do not accept any prepaid order that has been shipped, and request for a second shipping, Funcorp will charge a delivery charge of the original amount as well as a nominal processing fee of INR 150 per order.
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